Course description

In a rapidly changing environment, airports have to adapt to economic downturns, new security risks technological changes, market changes, changing airline concepts, and the worldwide trend to convert airports from government organisations to more business-like entities. These pressures have or have had or are having significant effects on the way airports do business, not only from a financial perspective but also from an operational standpoint.In these challenging times, and with increasing competition from other airports and other modes of transportation, it is of the utmost importance that airports recruit and provide employees and managers with the best available knowl- edge and skills. This course was prepared to providestudents with a solid overview of the airport operations field and with tools to apply the knowledge and skills to respective airport.

What will i learn?

• Identify the history of aviation and understand the role airports play in the economy (C1, PLO1)
• Explain the various airport customers and partners (C2, PLO3)
• Explain knowledge about the multiple operational and business functions of airports (C2, PLO2)
• Illustrate the tools to apply your knowledge and skills to your airport environment (C3, PLO4)